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Terms of Service

Effective: 29 September 2026Czech lawB2B & consumers

01Scope

These Terms of Service govern the provision of services by QM Consulting s.r.o., registered office Pasířská 3193/39, 466 01 Jablonec nad Nisou, Czech Republic, Company ID (IČO) 25478125, registered in the Commercial Register kept by the Regional Court in Ústí nad Labem, Section C, Insert 19899 (the “Provider”), to its clients (the “Client”).

The services include website and landing page development, e-commerce stores, SaaS and web application development, IT consulting and audits, brand and UI/UX design, SEO and digital marketing (the “Services”). Where an individual contract or accepted quote differs from these Terms, the individual agreement prevails.

02Quotes & contracts

  • Information on this website, including package prices, is an invitation to make an enquiry, not a binding offer.
  • Based on your enquiry we send a written quote describing the scope, price, timeline and deliverables. Quotes are valid for 30 days.
  • A contract is concluded when the Client accepts the quote in writing (e-mail is sufficient) or pays the advance invoice.

03Prices & payment

  • Package prices: Business Start Landing — €1,000, Online Store — €2,300, SaaS Development — from €4,000. Fixed prices apply to the scope described in the accepted quote. Other services are priced individually.
  • Prices are stated in euros; VAT is added where applicable under Czech law.
  • Unless agreed otherwise, 50% of the price is invoiced in advance and 50% before launch or handover. SaaS and larger projects are invoiced per milestone.
  • Invoices are payable within 14 days. In case of late payment, the Provider may charge statutory default interest and suspend work until payment is received.
  • Domains, hosting, licences, paid plugins, stock content and advertising budgets are paid by the Client directly or re-invoiced at cost.

04Cooperation

The Client provides the content, materials, access credentials and feedback needed for the project in good time and confirms that they have the right to use any materials supplied (texts, images, logos, trademarks). Delays on the Client's side extend agreed deadlines accordingly.

05Delivery & acceptance

  • Timelines stated on the website are typical estimates; binding dates are set in the accepted quote.
  • Each package includes the number of revision rounds stated in the quote. Additional changes or work outside the agreed scope are handled as a change request and quoted separately.
  • The Client reviews each deliverable within 5 business days. A deliverable is deemed accepted if no substantiated objections are raised within this period or once it is put into live use.

06Intellectual property

  • After payment in full, the Client acquires ownership of the delivered source code and an exclusive, perpetual, worldwide licence to the final designs created for the project.
  • The Provider retains rights to its pre-existing tools, libraries, templates and know-how, which are licensed to the Client to the extent necessary to use the deliverables.
  • Open-source and third-party components remain subject to their own licences.
  • Unless the Client objects in writing, the Provider may mention the project in its portfolio and references.

07Third-party services

Projects may rely on third-party services such as hosting, domain registrars, payment gateways, carriers, e-commerce platforms or advertising networks. Their own terms apply, and the Provider is not responsible for their availability, pricing changes or outages.

08Support & warranty

For 30 days after launch, the Provider fixes free of charge any defects that cause the deliverables to differ from the agreed specification. This does not cover new features, changes made by the Client or third parties, or problems caused by third-party services. Ongoing maintenance is available under a separate care plan.

09Liability

To the extent permitted by law, the Provider's total liability arising from a contract is limited to the price paid for the Services under that contract, and the Provider is not liable for indirect damages or lost profits. This limitation does not apply to damage caused intentionally or through gross negligence, to harm to a person's life or health, or where the law does not allow it to be limited.

10Confidentiality & termination

Both parties keep confidential all non-public information received in connection with the project. Either party may terminate the contract by written notice if the other party materially breaches it and fails to remedy the breach within 14 days. In case of termination, the Client pays for work performed up to the termination date.

Personal data are handled in accordance with our Privacy Policy. Where the Provider processes personal data on the Client's behalf, the parties conclude a data processing agreement.

11Consumers

Our Services are primarily intended for businesses. If the Client is a consumer, the mandatory consumer-protection provisions of Czech and EU law apply and take precedence over these Terms, including the right to withdraw from a distance contract within 14 days where applicable. Consumers may use out-of-court dispute resolution with the Czech Trade Inspection Authority (adr.coi.cz).

12Governing law & changes

These Terms and all contracts are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code. Disputes will be resolved by the competent courts of the Czech Republic.

We may update these Terms; the version effective on the date a contract is concluded applies to that contract. Contact: pavelzachar2026@outlook.cz · +420 735 070 979.